Frequently Asked Questions

We have a fixed pricing model. The exact rate depends on where you want your Ninjas to be located, their experience level, technical skills, and qualifications. We also have different rates for our two dedicated service models — depending on whether we manage the team, or if you prefer to do so. These are the only cost considerations — no hidden fees!

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Think of us as an extension of your in-house team. We operate within your systems, SOPs, business goals, and product trajectory.

Our Ninjas will adapt to any product changes as needed. You simply need to let us know what’s going to change in advance so that your outsourced team can be upskilled and ready to support your customers through the update.

Our team will adapt to any changes in your financial processes. Simply inform us in advance, and we will ensure our team is upskilled and ready to support your updated requirements.

We provide a comprehensive range of finance and accounting outsourcing services tailored to your specific needs. Our experts handle everything from accounts payable and receivable to financial planning and analysis, ensuring seamless and efficient operations.

Think of us as an extension of your in-house team. We integrate with your systems, follow your SOPs, and align with your business goals to provide seamless support.

We collaborate closely with your team to ensure that our services integrate smoothly into your existing workflows and technology stack. Our flexible approach allows us to adapt to your specific needs, minimizing disruptions and maintaining operational continuity.

We provide specialized technical customer support tailored to the unique challenges of Fintech platforms, including troubleshooting, user assistance, and system maintenance. Our teams are equipped with the knowledge and skills to resolve complex technical customer support issues efficiently.