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Nov 16, 2023
X min read

SupportNinja expands its reach to Colombia to fuel growth and leverage multilingual talent pools

SupportNinja expands its reach to Colombia to fuel growth and leverage multilingual talent pools

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Growth can be a great problem to have as long as you have the right team.

SupportNinja expands its reach to Colombia to fuel growth and leverage multilingual talent pools

SupportNinja expands its reach to Colombia to fuel growth and leverage multilingual talent pools

Case Study
Nov 16, 2023
X min read
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Growth can be a great problem to have

As long as you have the right team.

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Case Study
Nov 16, 2023
X min read

About

Challenge

SupportNinja Services

How SupportNinja Helped a Women’s Sports Apparel Brand Elevate CX in Just One Day
How SupportNinja Powered this Revenue Management SaaS Brand’s Award-Winning Digital Transformation
From Unpredictable Demand to Scalable CX: How Top Safety and Emergency Products Retailer Built Resilient Customer Support
Case Study: From Support to Growth: Achieving 15% Reactivation

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The Full Story

DALLAS, TX, November [X], 2023 — SupportNinja, ​​a leading provider of AI-enabled, agile outsourcing services, today announced its continued global expansion, with operations now established in Colombia. With almost 3,000 employees distributed across the Philippines, Romania, Ireland, and the United States, SupportNinja is extending its presence to Colombia in response to growing demand for its value-centric outsourcing services and to tap into the rich multilingual talent pools in the region.

“We are thrilled to extend our presence to Colombia, a country known for its skilled workforce and vibrant business ecosystem,” said Craig Crisler, CEO of SupportNinja. “This expansion is a testament to our dedication to providing innovative solutions to our clients while creating exciting opportunities for our valued employees. We’re confident that our new Colombian team members will play a pivotal role in our continued success and growth.”

The SupportNinja advantage

SupportNinja has built its reputation on a steadfast commitment to delivering enduring value to its clients. The company's services empower businesses to scale efficiently and focus on their core operations. This expansion into Colombia reflects the company's dedication to providing adaptable outsourcing solutions that drive growth, innovation, and client value.

As SupportNinja ventures into this exciting new chapter of its growth story, it eagerly anticipates contributing to the prosperity and development of Colombia's business landscape, strengthening its relationships with clients, and nurturing its ever-growing global workforce.

About SupportNinja

SupportNinja was founded in 2015 to help the world’s fastest growing companies solve for scale. By delivering agile, AI-enabled solutions, SupportNinja helps its clients free up resources, extend capacity, and accelerate growth. SupportNinja is on a mission to disrupt and redefine the outsourcing industry by standing out as a technology-forward, people-focused organization. Learn more at supportninja.com

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