Challenge
Results
Written by
Luna Tidrick
The Full Story
For the 4th Time, Ninja Partners, Inc. Appears on the Inc. 5000, Ranking No. 1663 With Three-Year Revenue Growth of 375% Percent
NEW YORK, August 19, 2022 – Inc. Magazine has ranked SupportNinja as one of the fastest-growing private U.S. companies for a fourth year in a row! This leading outsourcing provider offers customer support, technical support, data entry and more to clients around the globe.
"We were delighted when we first appeared on the Inc. 5000 list. SupportNinja was a relatively new firm, and our staff was limited. Now that we've made the Inc. 5000 list a fourth time, it's clear that we're a consistently expanding business that continues to challenge the status quo, which is no small achievement. We're grateful for our team at SupportNinja for constantly evolving and choosing to improve every day, as always. It demonstrates that being both employee and customer-focused is the way to go."
- Connor Tomkies, CEO at SupportNinja
In the past year, SupportNinja has prioritized improving its tech stack for their clients to ensure their own customers benefit from a stellar customer experience. According to Karthik Ranganathan, SupportNinja’s CTO, “We’ve listened to our clients and tried to build a platform that caters to their needs. After carefully identifying where to focus our efforts we've been able to garner a lot of positive feedback from our clients’ customers.”
This coming year, SupportNinja's efforts will continue to be focused on technology as well as on its people. “We want to be able to provide an even better customer experience by increasing visibility into agent tasks and progress so they can focus on opportunities,” says Karthik. “At the same time, we prioritize employee engagement by providing tailored and personalized training curriculum. In the end, doing so allows our team to provide the best possible service to our clients' customers.”
Complete results of the Inc. 5000, including company profiles and an interactive database that can be sorted by industry, region, and other criteria, can be found at www.inc.com/inc5000. The top 500 companies are featured in the September issue of Inc., which will be available on newsstands on August 23.
CONTACT: IAN KAWETSCHANKY, ian.kawetschanky@supportninja.com
More about Inc. and the Inc. 5000
Methodology
Companies on the 2022 Inc. 5000 are ranked according to percentage revenue growth from 2018 to 2021. To qualify, companies must have been founded and generating revenue by March 31, 2018. They must be U.S.-based, privately held, for-profit, and independent--not subsidiaries or divisions of other companies--as of December 31, 2021. (Since then, some on the list may have gone public or been acquired.) The minimum revenue required for 2018 is $100,000; the minimum for 2021 is $2 million. They represent the top tier of the Inc. 5000, which can be found at http://www.inc.com/inc5000.
About Inc. Media
The world’s most trusted business-media brand, Inc. offers entrepreneurs the knowledge, tools, connections, and community to build great companies. Its award-winning multiplatform content reaches more than 50 million people each month across a variety of channels including web sites, newsletters, social media, podcasts, and print. Its prestigious Inc. 5000 list, produced every year since 1982, analyzes company data to recognize the fastest-growing privately held businesses in the United States. The global recognition that comes with inclusion in the 5000 gives the founders of the best businesses an opportunity to engage with an exclusive community of their peers, and the credibility that helps them drive sales and recruit talent. The associated Inc. 5000 Vision Conference is part of a highly acclaimed portfolio of bespoke events produced by Inc. For more information, visit www.inc.com.
For more information on the Inc. 5000 Vision Conference, visit http://conference.inc.com/.
Additional Resources
The Important Role of Call Centers: A Guide for Keeping Your Customers
Growth can be a great problem to have
As long as you have the right team.
.svg)