It's no secret that customers are demanding more and more from customer service teams, which is why we need to be on our A game. Putting our employees first and always striving to improve everyday are just two ways that help us reach the goals of our clients. Now, we’re excited to announce that COVID vaccines will soon be reaching Ninjas all over the Philippines!

With the support from our leadership team, you can continue to rely on us to transform your customer experience into something you’re proud of.

A Little More About Our Program:

1. What is the A Dose Of Hope COVID-19 Vaccination Program? 

A Dose Of Hope COVID-19 Vaccination Program helps Ninjas and their families stay safe so that everyone can continue to work in a healthy environment.

2. Why are we doing this?

We’re committed to the health and safety of our Ninjas and their families. Ninjas are the backbone of our company. Without them, we wouldn't be able to offer world-class customer service!

3. Who will get vaccinated?

At this moment, we will be able to fully vaccinate 1 current Ninja and 1 dependent.

4. When will Ninjas get vaccinated?

This is still to be determined, but our hope is to have the option available to Ninjas by the end of May 2021.

5. Will this affect SupportNinja’s services?

No, this will not affect any service we already provide clients or will provide to future clients. Since we’re functioning on a combination of work from home and on site operations, it will not impact the caliber of service our Ninjas provide.

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Looking to partner with a brand safe outsourcing partner? Visit our customer support page to learn more.